Latest Releases
Invivo 6.0.2
InvivoLight 6.0.1
InvivoMac 6.0.1

System Requirements

Why does my 3D volume rendering look gray?

The gray block indicates that your graphics card is not strong enough to run the orange-transparent teeth 3D rendering for your version of Invivo. If you have a graphics card that meets the system requirements, configure it to high performance and relaunch Invivo. If you do not have a dedicated graphics card, please contact Software Support at 1-408-885-1474 ext.4 or email support@anatomage.com for further assistance.

Installation & Licensing

What are the different types of licenses?

A perpetual license is a single license that can be installed on any one computer. A computer with a perpetual license installed can launch Invivo without internet.

A network license can install up to four computers and has all the capabilities of a perpetual license. However, it must always be on the same internet network as a perpetual license.

How to install/reinstall Invivo onto my computer?

Please contact Anatomage Software Support at 1-408-885-1474 ext.4 or support@anatomage.com for further assistance.

In which order should I install the licenses?

At least one perpetual license must be installed at the location before installing network licenses.

What is my Invivo software version?

To determine your Invivo, InvivoLight, or TxStudio software version launch the software and select: Help => About InvivoDental…

To determine your InvivoMac software version launch the software and select: InvivoMac => About InvivoMac…

How To Upgrade To the Latest Version Of Invivo, InvivoMac, or InvivoLight?

Please contact Anatomage Support at 1-408-885-1474 ext.4 or support@anatomage.com to find out more about your eligibility for upgrade.

How can I or my colleague view an Invivo file without the Invivo or InvivoMac software?

Invivo files can be viewed using Anatomage Cloud. Anatomage Cloud is a universal medical image sharing platform that includes a web browser-based 3D viewer for Invivo files and DICOM data.

Get started at: https://anatomagecloud.com/SignUp

What to do when receiving the messages “Installer ended prematurely” or “DLL missing” during the installation process?

Please install the following Microsoft Visual C++2010 Redistributable Packages (x86) and (x64):
http://www.microsoft.com/en-us/download/details.aspx?id=14632
http://www.microsoft.com/en-us/download/details.aspx?id=8328

If your OS is 32-bit, then you will only need the x86 package.

If your OS is 64-bit, please install both packages.

Invivo was working fine on my computer, but I cannot find it any more. What should I do?

Your antivirus may have mistakenly flagged Invivo as a virus. Please set an exception for the Invivo software in your antivirus program, and reinstall Invivo.

Functions

What are DICOM files (.dcm), Invivo files (.inv), Anatomage project files (.apj), and Anatomage files (.amg)?

DICOM file (.dcm) – This is the raw file exported from the CBCT or CT machine.

Invivo file (.inv) – This is a proprietary file type. The Invivo file will contain patient’s scan data and work up data in a single file.

Project file (.apj) – This file only contains the work up data, i.e. nerve tracings, implant placements, etc.

Anatomage file (.amg) – This file is the file created by our Surgical Guide and Anatomodel technicians after your case has been worked up.

How to open a scan?

Raw multi-file DICOM scan – Drag and drop one of the files onto the Invivo icon to open the whole scan.

Raw single-file DICOM scan – Drag and drop the file onto the Invivo icon to open the whole scan.

Saved Invivo file – Drag and drop the file onto the Invivo icon to open the whole scan.

Alternatively, you can launch Invivo and use the File Manager to find the aforementioned file types.

Where is the default save location, and can I change this location?

The Invivo software automatically generates a default save location at Documents\Anatomage_Cases upon installation. This default location can be changed by going to File > Preferences > File Manager in Invivo for PC and under InvivoMac > Preferences > File Manager for InvivoMac.

How can I share DICOM data with another doctor?

Anatomage Cloud makes sending a case to another doctor simple. Anatomage Cloud is a universal medical image sharing platform that includes a web browser-based 3D viewer for Invivo files and DICOM data.

DICOM data can be uploaded and sent to another doctor for instant review with the Anatomage Cloud 3D web viewer.

Get started at: https://anatomagecloud.com/SignUp

How can I share an Invivo file with another doctor who does not have the Invivo or InvivoMac software?

Anatomage’s Invivo6 and InvivoMac software allows for simple, fast case sharing by direct upload to Anatomage Cloud. Anatomage Cloud is a universal medical image sharing platform that includes a web browser-based 3D viewer for Invivo files and DICOM data.

From Invivo6 or InvivoMac, go to File and select Send File. Sign into your Anatomage Cloud account and proceed to send your case by entering the recipient’s name and email address.

To create your Anatomage Cloud account go here: https://anatomagecloud.com/SignUp

I received an Egg file and only see a blank box when I try to open it.

You can temporary disable your anti-virus while opening the Egg OR you can make an exception in your anti-virus software for the Egg.

How do I delete nerves / implants / restorations / measurements / text annotations?

Please click the object that you wish to delete, and press the Delete key on the keyboard.

How to get brochures / software manual / list of new software features?

Please contact Anatomage Software Support at 1-408-885-1474 ext.4 or support@anatomage.com to request e-copies.

How do I get trained on using the software?

If you are current with software support, we can offer an online training session with our technical support team. To schedule a training session, please contact our support team at 1-408-885-1474 ext.4 or support@anatomage.com.

Alternatively, our manuals and training videos are included on the installation package. The training videos are also available online:

Dr. Login
Username: training
Password: videos

How can I get more information about the software if I am interested in getting it?

For more information please contact our sales team at 1-408-885-1474 ext.1 or email sales@anatomage.com.

Contact Us

303 Almaden Blvd
Suite 700
San Jose, CA 95110

Tel 1-408-885-1474
Fax 1-408-295-9786
www.anatomage.com
info@anatomage.com

Mon to Fri 9AM – 5PM PT

Send Us a Message

Interested in the software? Or want more information about Invivo or InvivoLight? Don’t hesitate to ask us. Email us directly at info@anatomage.com or call our Software Support team directly at 1-408-885-1474 ext. 4. 

Current Customer

Need help? If you need a training, upgrade, or renew your support license, please contact our Software Support team at support@anatomage.com or call us directly at 1-408-885-1474 ext. 4. 

If you require support for Anatomage Guide, please click below.

Anatomage Guide Support